Our room was clean.. rooms need updating, especially bathrooms, not a huge deal. We had a balcony with 0 view because their trees/plants blocked 90% of it. We could maybe see the sky. My kids loved the swimming pool area.. although hard to get in because key cards never worked the pools were nice. This place definitely needs a third pool.. it was very crowded. We reserved this resort with the intention to at least play a round of golf but when me and my husband tried to schedule a T-time for the following morning.. the guy seemed lost like we were asking a super difficult question. He said it was extremely full because of Memorial Day weekend, understandable. He stated the only available t-times were from 2pm and on. He suggested we just use their practice area, so we didn’t schedule anything and stayed in the shop to look at merchandise. The 2 ladies behind us walk up to the counter next, he then tells them the next morning is full like he told us but proceeds with “but I’m sure I can squeeze yall in if you show up about 8:30 or 9am” I’m in disbelief. We were standing there, we were still visible but he didn’t care. Extremely unprofessional.
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